Step 1

Open the 311 App and click on the “Request” on the bottom of the screen.

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Step 2

Scroll down the landing page until you see “Food Safety”

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Step 3

Click on “Food Complaint” in the Food Safety section.

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Step 4

Begin completing the form, as per the instructions.

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Step 5

Enter the location of the eatery, taking care to include the borough.

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Step 6

Choose the location type.

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Step 7

Upon choosing the location type, choose “Garbage” as the problem type.

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Step 8

Enter “EPS/Styrofoam Food Container” as the description.

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Step 9

Where possible, add a photo.

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Step 10

If desired, include your contact information.

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Step 11

When finished, press “Submit.”

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